Busting Bureaucracy : How To Conquer Your Organization's Worst Enemy
"This book is written for employees at every level. Because of that you can get any unit, department, division, or enterprise to work together to reduce or eliminate the damage that bureaucracy and red tape does to customer satisfaction or product quality.
De-bureaucratization takes a team effort. This book is designed to build the team.
Organizational concepts are made easy to understand. The least experienced of your employees, managers or executives will understand step by step what is being done and why it is vital."